How does your process work?
Once we confirm that we are available on your date, we’ll have an initial consultation in person or over the phone to get a feel for the “vision” of your special day. From that discussion, we’ll put together a proposal that includes a draft menu and all of the associated costs. From there, we can fine-tune the details until we come to an agreement and you are ready to book Sugarsnap. You can book us as soon as you are comfortable with the plan. It’s not necessary for the menu and plan to be final until four weeks before the wedding.
What services can you provide?
If you can dream it, we can either provide it or help put you in contact with someone who can. We are licensed and insured to provide full liquor and bar services. We work with rental companies to provide such items as tables, chairs, linens and china. And we can help source unique items like a mobile espresso cart, cotton candy machine or an ice cream cart.
Do you make desserts?
Absolutely. Sugarsnap has an in-house pastry department that creates everything from cookies and miniature pastries to traditional tiered cakes.
Do you do tastings?
We offer tastings on a custom basis for couples who are ready to hire a caterer. A personal tasting helps you get a feel for Sugarsnap and the people you’ll be hiring to cater your wedding. A full tasting of your menu is complimentary with a signed contract. If you aren’t quite ready to sign, it is $100 for two people without a contract. If you decide to sign the contract after the tasting, we will apply the tasting charge to your balance.
Can you accommodate dietary restrictions and special requests?
We can easily accommodate food allergies and dietary restrictions. Just let your Event Producer know and we will make sure that the menu is adapted to their needs.
When should we book Sugarsnap?
As soon as possible! We limit the number of weddings that we cater in order to give your event the attention it deserves. It is best to reserve your date as soon as you decide on a venue. We often book up weekends 6 to 12 months in advance. That said, we often have dates free even just a few months or weeks in advance, so give us a call and we will try our best to accommodate any last minute requests.
How do we secure Sugarsnap for our wedding?
You can reserve your date with a signed contract and $1,000 deposit. Please keep in mind that we will continue to fine tune your plan to match your changing vision and needs.
What charges will appear on my bill?
We will separate charges for food, labor, rentals, linens and applicable taxes. In addition, an operations fee of 20% of the food and bar bill is added to all invoices.
When are payments due?
A 50% deposit is due three months before your wedding and the final balance is due seven days prior. Your guest count is due two weeks prior to the event.
What forms of payment do you accept?
Checks or ACH payment with a bank account are best. We accept credit cards but charge a 3% surcharge to cover the processing fee.
Is gratuity included?
We don’t automatically include a gratuity, it is completely at your discretion. Gratuity is always appreciated but never expected.
Are you licensed and insured?
Yes. We are licensed in Vermont for food and bar catering. We have a commercial kitchen in South Burlington where all food is prepared. We have extensive insurance (including liquor liability) and can provide a certificate of liability to anyone who requires it.
What is your rental process?
Sugarsnap will work with you and the rental company (dependent on location and venue) to ensure we have all the equipment necessary. We own a limited amount of plates, utensils, glassware, etc. Along with serving pieces (platters, chafing dishes, etc.) and decor that we will rent to you for a small fee. This will be included in your quote.
Sugarsnap suggests you set up a meeting with the rental company of your choice. The rental company will show you various styles, colors, etc. for you to choose based on your preferences. After this meeting, Sugarsnap will work with you and the rental company to make sure your order is complete!